
CONNECTED PRODUCTS
Revolutionise Consumer Experience
Fan Connect portals revolutionise consumer experience and customer service by creating a single point of access to returns, replacement products and parts, authenticity, instructions and customer service.
Our updatable and dynamic solution is locationally aware and can serve region specific content delivered in localised language automatically, while directing consumers to local agents for customer service enquiries, purchases and returns.
PLATFORM
Features
Our platform creates has an extensible toolset of apps and modules that bring your products to life engage, inform and connect with your consumers

Authenticity & Ownership
Immutable digital authenticity for your products with trusted ownership records for resale

Digital Product Passports
Show your products journey with trust and transparency with our DPP (Digital Product Passport) solution

DIGITAL REWARDS
Digital rewards allow you to engage fans. Every ‘tap’ and interaction driving FOMO and fan engagement

Custodial Wallets
Flexible digital wallet solution where fans can show their merchandising and memorabilia collections
CONNECTED AUTHORITIES
Our system allows you to define who and how third parties can add content to the Fan Connect portal.
This extensible multiparty content management solution allows you to clearly define roles and permissions between parties, with ability for each party
TEAM
LEAGUE
LICENCE HOLDER
RETAILER
NFC tags or QR codes allow our portals to create layers of information for manufacturers, distributors, retailers, and the end consumers, which can include:
• Warranty and authenticity information
• Multi-language support and instructions
• Exclusive communities and membership
• Exclusive products, offers and events
• Latest team insights, news and scores
• Locationally aware rewards, gating
& information

• Commerce links to replace & gift product
• Commerce links to replacement parts
• Commerce links to connected products
• Customer service and help portals
• Feedback, surveys and competitions
• Disposal, reuse and recycling information
& incentivisation
